- The customer Will be contacted within a maximum of 72 hours to arrange delivery procedures after completing the purchase .
- For products available in stock, the product is delivered to the customer within a maximum period of 7 days, which varies according to the governorate. For out of stock products, the delivery period is calculated according to the type of product, after the customer pays the amount, he will be contacted to inform him of the delivery time.
- Shipping costs within Cairo and Giza 90 EGP. As for the rest of the governorates, they are estimated based on the quantity and type of products .For inquiries about the delivery process, please call: +201110202111
- If the customer is not present in the place of delivery at the agreed delivery time , and he didn’t inform us for any change in delivery time 24 hours before the delivery date, he shall bear the shipping costs.
- Product inspection is available before receiving it to confirm its details.
- The product can be rejected immediately by the Customer if it differs from what is shown on the website or if it is in a poor condition, without any costs incurred by the customer.
- Do not receive the product if it does not match the specifications of the site.
- If received, this means approval of the quality of the product and that it comply with the site’s specifications.
- Upon receipt, the customer must show proof of his identity to the delivery representative to ensure that there is no mistake in delivery.